Support

OptOutAI – Account & Data Deletion

How to delete your account

You can permanently delete your OptOutAI account at any time from within the app:

  1. Open OptOutAI app
  2. Go to Profile
  3. Tap Delete account
  4. Confirm Delete

Once confirmed, deletion is permanent.

What happens when you delete your account

When you delete your account, OptOutAI permanently deletes the data associated with your account, including:

  • Account details (such as name and email address)
  • Login credentials (if you created an account with email and password)
  • Any saved preferences or in-app status information, including opt-out statuses/selections
  • Any other data stored and linked to your account

After deletion, if you sign up or sign in again (including with the same email or Google account), a new account will be created and previous data will not be restored.

Data we don't store (session-only data)

OptOutAI may use information you enter (for example, full name, address, telephone number and similar details) to help you complete opt-out requests during an active session. This session-only information is not stored by OptOutAI after your session ends.

Processing time

Account deletion begins immediately after you confirm deletion in the app. In some cases, deletion may take a short time to fully propagate across our systems.

If you can't access the app

If you can't access your account in the app and need help deleting your account, contact us at:

contact@optoutai.co.uk

Please include the email address associated with your OptOutAI account.